7u7777 Privacy Policy

7u7777 is an online casino and sports betting platform operating under the brand name 7u7777, accessible at https://7u7777.onl. The Platform serves players based in Bangladesh, offering cricket betting, live casino games, slots, and related entertainment services. For all data-related enquiries, players may contact our dedicated support team at the address provided in Section 11 of this policy.

7u7777 collects personal data through several channels, including account registration, ongoing platform use, payment processing, and customer support interactions. The categories of personal data we may collect include:

2.1 Identity and Contact Information

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify the 21+ age requirement).
• Residential address, including district, division, and postal code within Bangladesh.
• Email address used at registration.
• Mobile phone number, including the number linked to bKash, Nagad, or Rocket where applicable.

2.2 Verification Documents

• National ID card (NID) number and a scanned or photographed copy where required for identity verification.
• Passport details or driving licence details, if submitted as an alternative form of identification.
• Proof of address documents, such as a utility bill or bank statement issued within the past three months.

2.3 Financial Information

• Payment method details, including the mobile wallet number (bKash, Nagad, Rocket, Upay) or bank account/card details used for deposits and withdrawals.
• Transaction history, including deposit amounts, withdrawal requests, and account balance records.
• Note: 7u7777 does not store full card numbers or mobile banking PINs. Payment authentication is handled by the relevant payment provider.

2.4 Technical and Usage Data

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser version.
• Session duration, pages visited, and in-game activity logs.
• Login timestamps and account access history.
• Cookie identifiers and similar tracking technologies (see Section 7).

2.5 Communications Data

• Records of any messages exchanged with the 7u7777 customer support team, including support ticket content and response history.
• Feedback or complaint submissions you send to us voluntarily.

7u7777 processes your personal data for the following purposes and on the following legal bases:

Where we rely on your consent as a legal basis (for example, to send marketing emails or SMS), you may withdraw that consent at any time by contacting support or updating your notification preferences within your Account settings.

7u7777 does not sell your personal data. We may share your data with third parties only in the following limited circumstances:

4.1 Payment Processors

We share necessary transaction data with payment providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, and Mastercard — solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual data protection obligations.

4.2 Identity Verification Providers

To fulfil our age verification and Know Your Customer (KYC) obligations, we may share identity document data with specialist verification service providers. These providers process data only as instructed by 7u7777 and may not use it for their own independent purposes.

4.3 Game Content Providers

Third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive anonymised session data necessary to deliver their game content correctly within the 7u7777 platform. These providers do not receive your name, payment details, or contact information.

4.4 Legal and Regulatory Disclosures

We may disclose personal data to law enforcement authorities, courts, or regulators where we are legally required to do so, or where disclosure is necessary to prevent fraud, protect the safety of our players, or defend a legal claim.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of the 7u7777 business, player data may be transferred to the successor entity. We will notify affected players of any such transfer and the applicable data protection arrangements via email or an in-platform notification before the transfer takes effect.

7u7777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active account data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure.
• Financial transaction records: Retained for a minimum of seven (7) years in compliance with financial record-keeping obligations.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the last interaction.
• Technical and usage logs: Retained for up to twelve (12) months and then anonymised or deleted.
• Marketing consent records: Retained until consent is withdrawn and for one (1) year thereafter as proof of consent.

When personal data is no longer required for any legitimate purpose, it is securely deleted or irreversibly anonymised.

As a player using the 7u7777 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] (see Section 11):

• Right of Access: You may request confirmation of whether we hold personal data about you and obtain a copy of that data, free of charge, within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right to Erasure: Subject to our legal retention obligations, you may request deletion of your personal data. We will assess each erasure request individually and inform you of our decision within 30 days.
• Right to Restrict Processing: You may request that we limit how we use your personal data in certain circumstances, for example while a correction request is being assessed.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You may object to processing based on our legitimate interests, including direct marketing. We will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

We aim to respond to all personal data rights requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.

7u7777 uses cookies and similar technologies to provide, maintain, and improve the platform experience. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in during your visit and security cookies that prevent cross-site request forgery. These cookies cannot be disabled without breaking core functionality.
• Performance and Analytics Cookies: Used to collect anonymised data about how players interact with the Platform — for example, which pages are visited most frequently and whether any errors occur. This data is used to improve the platform experience.
• Functional Cookies: Used to remember your preferences, such as language settings, preferred game categories, or deposit method, so you do not have to re-enter them on each visit.
• Marketing Cookies: Used only with your explicit consent. These cookies allow 7u7777 to measure the effectiveness of our promotional campaigns and to deliver relevant offers to players who have opted in to marketing communications.

You can manage cookie settings at any time through your browser's privacy or settings menu. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the Platform, including login and payment functions.

7u7777 takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encrypted storage of sensitive data, including passwords (stored as salted hashes, never as plain text).
• Access controls that limit employee access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of Platform infrastructure.
• Secure payment processing handled by certified payment partners — 7u7777 does not store full card numbers or mobile banking authentication credentials.
• Two-factor authentication options available to players who wish to add an extra layer of security to their accounts.

Despite these measures, no data transmission over the internet can be guaranteed to be completely secure. If you become aware of any suspected security vulnerability or unauthorised access to your account, please notify us immediately at [email protected] so that we can take prompt remedial action.

The 7u7777 platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21. If we become aware that a minor has registered an account or submitted personal data without appropriate consent, we will take immediate steps to close the account and securely delete all associated data. If you believe a minor may have accessed the Platform using your account or their own, please contact us at [email protected] without delay.

7u7777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The date at the top of this policy indicates when it was most recently revised. Continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7u7777 handles your personal data, please contact our support team using the details below. We are committed to responding to all privacy-related enquiries promptly and thoroughly.